Skilled Laborer

Skilled Laborer

Position summary

The team member will work at our Westport Yard and must be able to assist customers, fulfill orders and track inventory.  Qualified applicants must have excellent customer services skills, a desire to learn and a willingness to participate in continuing education.

Qualifications & Skills

  • Experience and/or knowledge of mason supplies
  • Fork lift experience
  • Strong customer service skills
  • Able to work independently as well as part of a team
  • Able to lift 100lbs
  • Bilingual preferred

Call Center Supervisor

Call Center Supervisor

Position Summary

Supervise a team of 8 plus, that includes inside sales, customer care representatives, receptionist and sales coordinator.  Manage all functions of the Customer Care Team including sales, retention, service, technology and day to day operations. Create and maintain an engaged team environment that is goal oriented.

Responsibilities

  • Create, monitor and communicate short and long-term sales and retention goals
  • Create, monitor and communicate individual and team goals
  • Manage team members schedules and tasks on a daily, monthly and yearly basis to achieve sales and retention goals
  • Collaborate with marketing on seasonal objectives and implementing call campaigns
  • Monitor and track phone volume on a daily, monthly and yearly basis to manage staffing needs
  • Continually work to improve internal and external processes and procedures in order to ‘Enhance the Customer Experience’
  • Create a good working relationship between Customer Care and other departments in the company
  • Collaborate with Marketing, IT, Operations and Delivery to support Customer Care goals and initiatives
  • Responsible for resolution of elevated customer calls
  • Hold monthly team meetings to communicate and report on goals and initiatives
  • Provide on-the-fly coaching to team members in regards to phone and technical skills
  • Work closely with Gault University coaches to support training initiatives for team members
  • Perform annual employee performance evaluations
  • Approve time cards and time off of team members
  • Support company-wide initiatives and support communication to the Customer Care team
  • Support Customer Care team by taking calls

Critical Skills

  • Exemplify company core values of Integrity, Teamwork, Caring, Ownership
  • Have a passion for ‘Enhancing the Customer Experience’
  • Have strong phone skills and ability to handle escalated customer issues
  • Be goals oriented
  • Proven leadership and team-building experience
  • Ability to work in fast-paced, challenging environment
  • Ability to adapt and show good problem-solving skills
  • Must be able to work additional hours as needed (storms) including half-day Saturdays during peak season

Qualifications

  • 5 or more years of relevant customer service experience
  • 2 or more years of supervisory or management experience
  • Bachelor’s degree
  • Experience in energy industry or related field a plus

Generator Service Technician/Installer

Generator Service Technician/Installer

Responsibilities

  • Service, install, fire-up generators
  • Diagnose problem generators
  • Fill out paper work orders
  • Submit warranty claims
  • Work with technical support for issues
  • Communicate with customers on any generator issues
  • Properly code all invoices to the correct account and division
  • Enter approved invoices into Accounting Systems
  • Generate check runs, paying all invoices with discounts on time

Qualifications

  • Every 2 years Generac re-certification test and Generac Air Cooled and Liquid Cooled certification
  • Must be able to lift 50 lbs. when on an installation
  • Hire contingent upon successful background and drug screening

HVAC Technician

HVAC Technician

Responsibilities

  • Minimum 3 – 5 years experience in the HVAC industry
  • Experience with AC, Oil and Gas
  • Ability to properly diagnose, troubleshoot and repair systems
  • Serve as a brand advocate and ambassador in every interaction with clients and the public
  • Exceptional customer service abilities, looking to put our customer needs first
  • Work independently and as a team member

Qualifications

  • High school diploma/GED required
  • Valid HVAC License
  • Valid Driver’s License
  • No serious tickets or accidents in last 5 years
  • No DWI/DUI in last 10 years
  • Full Time/Permanent Position
  • Company: Gault Energy & Home Solutions
  • Location: Westport, CT

.NET C# Developer

.NET C# Developer

Summary of Position

Recent growth has created a new position for a .NET C# Software Developer. This individual will be tasked with designing, modifying and implementing software solutions. They will also perform IT infrastructure support operations throughout the organization and participate in software testing exercises. Applicants should be able to easily switch between tasks and work efficiently and effectively with little supervision.

Responsibilities

  • Develop applications in C# using the .NET framework
  • Create web-based applications using ASP .NET
  • Create mobile applications
  • Create SSRS reports
  • Design and perform data transformations
  • Create custom SQL database solutions
  • Diagnose and resolve network infrastructure and connectivity issues

Preferred Qualifications

  • Knowledge of object-oriented design and programming in Visual Studio using C#
  • Experience/knowledge with SQL Database Design and Programming is strongly preferred
  • Some knowledge of ERP Systems

Languages/Technologies

  • C# / .NET
  • JavaScript
  • AJAX
  • SQL

Oil & Propane Driver

Oil & Propane Driver

Responsibilities

  • Complete daily fuel delivery routes
  • Observe and report equipment or mechanical failures immediately
  • Manage routes and routines so they proceed in the most efficient way possible
  • Find ways to conserve resources, including fuel, to benefit the business
  • Serve as a brand advocate and ambassador in every interaction with clients and the public
  • Exceptional customer service abilities, looking to put our customer needs first
  • Conduct daily inspections of the vehicle at the end of the shift and report and problems or damage to management
  • Comply with all DOT and in-house regulations and rules

Qualifications

  • High school diploma/GED required
  • Valid CDL, Hazmat, Tanker and TWIC
  • No serious tickets or accidents in last 5 years
  • No DWI/DUI in last 10 years
  • 2+ years’ commercial driving experience required
  • Full Time & Part Time/Seasonal Position
  • Company: Gault Energy & Home Solutions
  • Location: Bridgeport, CT

Truck Driver

Truck Driver

Responsibilities

  • Complete a daily truck log and submit reports of mileage covered at EOD
  • Observe and report equipment or mechanical failures immediately
  • Manage routes and routines so they proceed in the most efficient way possible
  • Find ways to conserve resources, including fuel, to benefit the business
  • Serve as a brand advocate and ambassador in every interaction with clients and the public
  • Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management
  • Comply with all DOT and in-house regulations and rules
  • Must have road ranger experience

Qualifications

  • High school diploma/GED required
  • Class 2 driver’s license in good standing
  • No serious tickets or accidents in last 5 years
  • No DWI/DUI in last 10 years
  • 2+ years’ commercial driving experience required
  • Full Time
  • Company: Gault Stone & Landscape Supplies
  • Location: Westport

HVAC Installers

HVAC Installers

Responsibilities

  • Minimum 3 – 5 years experience in installing HVAC equipment
  • Well versed in all aspects of residential heating and cooling equipment and installation procedures
  • A working knowledge of plumbing and piping methods
  • Serve as a brand advocate and ambassador in every interaction with clients and the public
  • Exceptional customer service abilities, looking to put our customer needs first
  • Work independently and as a team member

Qualifications

  • High school diploma/GED required
  • Valid driver’s license
  • No serious tickets or accidents in last 5 years
  • No DWI/DUI in last 10 years
  • Full Time
  • Company: Gault Energy & Home Solutions
  • Location: Westport, CT